Thank you for choosing Progressive Community Health Centers. We’re excited to provide quality health care to you and your family.
Below are some commonly asked questions that our staff get from new patients.
In order to provide you with the best healthcare possible, we ask that you bring all of the following information with you during your first visit to one of our health centers:
- Current medications
- Names of other medical providers caring for your health
- Recent hospital or emergency room discharge paperwork
- Any reports or letters from other medical providers
- Forms to be completed by medical provider
- Insurance card
- Insurance copay (if applicable)
If you or a loved one prefer to communicate in a language other than English, Progressive can help. We are pleased to offer you access to interpreters who speak more than 300 languages and dialects, all at no cost to you.
When you arrive for your visit, let the first person you talk to know that you or your loved one does not speak English. You will be connected right away to an interpreter who speaks your preferred language.
If you don’t have health insurance or are worried about paying for care, our Sliding Fee Program can help.
You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost.
Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.
- You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.
- Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.
- If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.
- Make sure to save a copy or picture of your Good Faith Estimate.
For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call (414) 935-8000.