Patient Centered Medical Home

Image of Provider with a baby; baby is laying on exam table.

What is a Medical Home?

A medical home isn’t a building or place; it is a way of providing coordinated healthcare services. This is how we provide care at Progressive Community Health Centers. Patient-Centered Medical Home (PCMH) is a certified model of evidence-based care that focuses on you (the patient). We offer comprehensive services that support you and your unique healthcare needs.

A Medical Home is:

Accessible: You can receive care when and where you need it. The medical home delivers accessible services with shorter waiting times for urgent needs, enhanced in-person hours, and 24/7 telephone or electronic access to a member of your care team.
Patient-Centered: You and your family are important parts of your healthcare team. We respect each patient’s unique needs, culture, values, and preferences.
Continuous: You regularly see the same providers.
Coordinated: Your team coordinates all your care, including sharing information and records with outside specialist care, should you need it.
Compassionate: Your well-being is the highest priority.

Medical Home Benefits:

Improve communication between you, your family, and your healthcare providers
Help you understand and manage your health
Advocate for you, when necessary
Manage off-site referrals
Remind you of upcoming appointments/tests
MyChart online secure health portal gives you access to educational resources and self-management tools to help you reach your health goals

Medical Home Team:

You (the patient)
Your family
Your primary care provider (doctor, nurse practitioner, physician assistant)
Nurses, medical assistants, specialized care providers, caregivers, and others who help you manage your health

Progressive Community Health Centers has been awarded recognition by the National Committee for Quality Assurance Patient-Centered Medical Home Program.